Training Plan

Customer service - Public relation - Media

Code #Course TitleDateVenue 
CU0001 Call & Contact Centre Workshop Practical Skills to Enhance Customer Satisfaction 7 Jan 2018 - 11 Jan 2018Cairo Register
CU0002 Certified Customer Service Professional 7 Jan 2018 - 11 Jan 2018Kuwait Register
CU0003 Developing and Implementing a Corporate Social Responsibility (CSR) 7 Jan 2018 - 11 Jan 2018Dubai Register
CU0004 مهارات العرض والتقديم والالقاء المتميز والتاثير في الجمهور 14 Jan 2018 - 18 Jan 2018Bahrain Register
CU0005 Customer Service Workshop 21 Jan 2018 - 25 Jan 2018Kuala Lumpur Register
CU0006 Best Practices in Communication and Relational Skills 21 Jan 2018 - 25 Jan 2018Dubai Register
CU0007 Developing Internal Customer Services 28 Jan 2018 - 1 Feb 2018Sharm El-Sheikh Register
CU0008 العلاقات العامة والإعلام الالكتروني باستخدام تكنولوجيا المعلومات والانترنت 28 Jan 2018 - 1 Feb 2018Morocco Register
CU0009 Certified Public Relations Officer Public Relations & Corporate Communications 28 Jan 2018 - 1 Feb 2018Kuwait Register
CU0010 Building an Award Winning Service Culture 4 Feb 2018 - 8 Feb 2018Dubai Register
CU0011 Events and Conferences Management 4 Feb 2018 - 8 Feb 2018Cairo Register
CU0012 دورة متقدمه في مواجهة الاعلام وكيفية التواصل مع الاعلام 11 Feb 2018 - 15 Feb 2018Bahrain Register
CU0013 Customer Satisfaction and Loyalty 11 Feb 2018 - 15 Feb 2018Kuala Lumpur Register
CU0014 Public Relations and Media Skills 18 Feb 2018 - 22 Feb 2018Dubai Register
CU0015 Excellence in Customer Service 18 Feb 2018 - 22 Feb 2018Singapore Register
CU0016 Marketing and Brand Management 25 Feb 2018 - 1 Mar 2018Kuala Lumpur Register
CU0017 مهارات العرض والتقديم والالقاء المتميز والتاثير في الادارة المتقدمة للعلاقات العامة والاتصال الجماهير 25 Feb 2018 - 1 Mar 2018Dubai Register
CU0018 Corporate Social Responsibility(CSR) 4 Mar 2018 - 8 Mar 2018Morocco Register
CU0045 الابداع في إدارة العلاقات العامة والتعامل مع كبار الشخصيات 4 Mar 2018 - 7 Mar 2018Bahrain Register
CU0019 Public Relations Campaigns From Planning to Execution 11 Mar 2018 - 15 Mar 2018Sharm Elsheikh Register
CU0020 Managing and Leading Strategic Communication Public Relations, Marketing and Internal Communication 11 Mar 2018 - 15 Mar 2018Cairo Register
CU0021 Customer Management Specialist(Managing Service Quality and Customer Satisfaction) 18 Mar 2018 - 22 Mar 2018Singapore Register
CU0022 الابداع في إدارة العلاقات العامة والتعامل مع وسائل الاعلام 18 Mar 2018 - 22 Mar 2018Kuala Lumpur Register
CU0023 Public Relations Professional 25 Mar 2018 - 29 Mar 2018Bahrain Register
CU0024 Customer Service Excellence 25 Mar 2018 - 29 Mar 2018Cairo Register
CU0025 The Customer Complaint System A Tool for Customer 1 Apr 2018 - 5 Apr 2018Kuwait Register
CU0026 The Essentials of Business Etiquette and Protocol 1 Apr 2018 - 5 Apr 2018Kuwait Register
CU0027 المهارات المتقدمة في الاتصال وفن التعامل وخدمة الجمهور 8 Apr 2018 - 12 Apr 2018Dubai Register
CU0028 Transforming Patient Experience Delivering Care that meets Patient Needs & Preferences 8 Apr 2018 - 12 Apr 2018Cairo Register
CU0029 تقنيات العلاقات العامة الحديثة ودبلوماسية التأثير الرقمية  15 Apr 2018 - 19 Apr 2018Morocco Register
CU0030 دبلوماسية ومهارات الاتصال الاقناعي والتأثيري في الرأي العام 15 Apr 2018 - 19 Apr 2018Singapore Register
CU0031 الادارة المتقدمة للعلاقات العامة والاتصال الجماهيري 22 Apr 2018 - 26 Apr 2018Kuala Lumpur Register
CU0032 هندسة العلاقات العامة وتنظيمها وفق معايير الجودة العالمية 29 Apr 2018 - 3 May 2018Dubai Register
CU0033 أحدث ممارسات المنظومة المتكاملة لادارة علاقات العملاء CRM 29 Apr 2018 - 3 May 2018Kuala Lumpur Register
CU0034 Customer Management Specialist (Managing Service Quality and Customer Satisfaction) 6 May 2018 - 10 May 2018Sharm Elsheikh Register
CU0035 الإتصالات الفعالة: التواصل والإقناع في العصر الرقمي 24 May 2018 - 28 May 2018Bahrain Register
CU0036 الادارة المتقدمة للمراسم وقواعد البروتوكول والإيتيكيت 24 May 2018 - 28 May 2018Dubai Register
CU0037 The Essentials of Business Etiquette and Protocol 1 Jul 2018 - 5 Jul 2018Dubai Register
CU0038 (Developing and Implementing a Corporate Social Responsibility (CSR 8 Jul 2018 - 12 Jul 2018Morocco Register
CU0039 استراتيجيات جودة التعامل وخدمة المتعاملين 8 Jul 2018 - 12 Jul 2018Kuala Lumpur Register
CU0040 Developing Internal Customer Services 15 Jul 2018 - 19 Jul 2018Kuwait Register
CU0041 الاستخدام المتميز للذكاء العاطفي في الأداء البروتوكولي 22 Jul 2018 - 26 Jul 2018Dubai Register
CU0042 Certified Public Relations Officer Public Relations & Corporate Communications 29 Jul 2018 - 2 Aug 2018Bahrain Register
CU0043 العلاقات العامة الرقمية: التخطيط وبناء استراتيجيات المنصات الرقمية 5 Aug 2018 - 9 Aug 2018Kuala Lumpur Register
CU0044 Events and Conferences Management 12 Aug 2018 - 16 Aug 2018Cairo Register
CU0001 Call & Contact Centre Workshop Practical Skills to Enhance Customer Satisfaction 20 Aug 2018 - 24 Aug 2018Kuala Lumpur Register
CU0002 Certified Customer Service Professional 26 Aug 2018 - 30 Aug 2018Dubai Register
CU0003 Developing and Implementing a Corporate Social Responsibility (CSR) 2 Sep 2018 - 6 Sep 2018Morocco Register
CU0004 مهارات العرض والتقديم والالقاء المتميز والتاثير في الجمهور 9 Sep 2018 - 13 Sep 2018Kuwait Register
CU0005 Customer Service Workshop 16 Sep 2018 - 20 Sep 2018Sharm El-Sheikh Register
CU0006 Best Practices in Communication and Relational Skills 23 Sep 2018 - 27 Sep 2018Cairo Register
CU0007 Developing Internal Customer Services 1 Oct 2018 - 5 Oct 2018Singapore Register
CU0008 العلاقات العامة والإعلام الالكتروني باستخدام تكنولوجيا المعلومات والانترنت 7 Oct 2018 - 11 Oct 2018Bahrain Register
CU0009 Certified Public Relations Officer Public Relations & Corporate Communications 14 Oct 2018 - 18 Oct 2018Kuala Lumpur Register
CU0046 Certified Social Media & Digital Marketing Professional 21 Oct 2018 - 25 Oct 2018Kuwait Register
CU0010 Building an Award Winning Service Culture 21 Oct 2018 - 25 Oct 2018Dubai Register
CU0011 Events and Conferences Management 28 Oct 2018 - 1 Nov 2018Morocco Register
CU0012 دورة متقدمه في مواجهة الاعلام وكيفية التواصل مع الاعلام 4 Nov 2018 - 8 Nov 2018Cairo Register
CU0013 Customer Satisfaction and Loyalty 18 Nov 2018 - 22 Nov 2018Kuala Lumpur Register
CU0014 Public Relations and Media Skills 25 Nov 2018 - 29 Nov 2018Morocco Register
CU0015 Excellence in Customer Service 2 Dec 2018 - 6 Dec 2018Singapore Register
CU0016 Marketing and Brand Management 9 Dec 2018 - 13 Dec 2018Dubai Register
CU0017 مهارات العرض والتقديم والالقاء المتميز والتاثير في الادارة المتقدمة للعلاقات العامة والاتصال الجماهير 16 Dec 2018 - 20 Dec 2018Cairo Register
CU0018 Corporate Social Responsibility(CSR) 23 Dec 2018 - 27 Dec 2018Kuala Lumpur Register
CU0019 Public Relations Campaigns From Planning to Execution 6 Jan 2019 - 10 Jan 2019Dubai Register
CU0020 Managing and Leading Strategic Communication Public Relations, Marketing and Internal Communication 13 Jan 2019 - 17 Jan 2019Bahrain Register
CU0021 Customer Management Specialist(Managing Service Quality and Customer Satisfaction) 20 Jan 2019 - 24 Jan 2019Cairo Register
CU0022 الابداع في إدارة العلاقات العامة والتعامل مع وسائل الاعلام 3 Feb 2019 - 7 Feb 2019Kuala Lumpur Register
CU0023 Public Relations Professional 10 Feb 2019 - 14 Feb 2019Kuwait Register
CU0024 Customer Service Excellence 17 Feb 2019 - 21 Feb 2019Morocco Register
CU0025 The Customer Complaint System A Tool for Customer 24 Mar 2019 - 28 Mar 2019Dubai Register